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What student evaluation of teaching is useful for?

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Takashi MATSUO and Michiaki KONDO

Abstract The purpose in this paper is to assess the utility of "Student Evaluations of Teaching"(SET). We compared the results of SET for the course "Psychological Experiments" during the academic years 2002 and 2003. There were significant differences found in several items among the SET results when comparing 2002 and 2003. These differences were due not to changes in instructor or course characteristics but to individual student characteristics. Prior student interest in psychological experimentation affected both the SET results and individual student course grades. SET results are simply products of student introspection and cannot be used to evaluate the effectiveness of teaching methods. The student-instructor relationship differs significantly from that of customer-purveyor. For this reason, SET results cannot be used for personnel evaluation. Closed-ended instruments are not useful for improving instructional practices.

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